Residential Care

Harbourside Haven Hostels
Harbourside Haven Nursing Home
Bill King Aged Care Facility

Harbourside Haven Hostels

Harbourside Haven has two low care Hostels. Hostel One has 31 permanent beds and 1 respite bed/room. Hostel Two has 51 permanent beds/ageing in place. At Harbourside Haven we provide the highest quality of care to all of our residents.

Key Features:

  • All single rooms with ensuite
  • Housekeeping and linen provided
  • 24 hour care services attended by certificate 111 and 1V staff
  • A registered nurse 5 days a week
  • Yearly flu vaccine clinics
  • Personal choice of Doctor and pharmacy
  • Weekly Doctors clinics
  • Monthly pharmacy  visits for account payments and queries
  • Pharmacy deliveries
  • Monthly podiatry clinics
  • Pathology visits on site
  • Foxtel in common areas
  • On site physio, balance classes and exercises
  • Leisure and lifestyle program with a wide variety of activities and family involvement
  • Weekly shopping bus outings / concerts / theme days
  • Men’s group capturing sport / fishing and gardening
  • Monthly resident meetings
  • Hairdresser on site
  • Libraries
  • Outdoor areas
  • On site fully equipped kitchen / all meals cooked fresh
  • 24 hour maintenance service
  • Village kiosk run by volunteers
  • Fully staffed and equipped  laundry on site

To apply for a place at Harbourside Haven Hostel an Application form along with a current ACCR should be submitted to our Admissions Officer who is located at our main office, Harbourside Haven, Shoal Bay Road, Shoal Bay, or mailed to Harbourside Haven, Shoal Bay Road, SHOAL BAY NSW 2315 or Telephone (02) 4916 4264.

An Application can either be picked up from the main office or mailed out to you.

Notice:  In accordance with the Environmental Planning and Assessment Regulation 2000, a certified fire sprinkler system has been installed in this facility.


Harbourside Haven Nursing Home

Harbourside Haven Nursing Home is a 68 bed high care facility, located at Shoal Bay in Port Stephens. Port Stephens is a tourist destination, popular for dolphin watching, fishing or enjoying leisure time at the many pristine beaches that surround the bay. Port Stephens is located only 45 minutes north east of Newcastle and less than 2.5 hours from Sydney.

We have fully qualified staff that are rostered 24/7.  We also provide 24 hour Registered Nurse coverage, assisting with ongoing professional nursing and personal care. Our staff specializes in high care needs, dementia care and Palliative Care.

We actively promote the residents rights to individualized care in a relaxed environment. We encourage continuous feedback from staff, residents and relatives, to ensure we continue to improve the service that we deliver.

We are well serviced with local medical centers, ambulance service, Community Hospital and an Imaging group.  We also have access to dieticians, speech pathologists, podiatrists, occupational therapists, physiotherapists, dentists, opticians, and other allied health specialists, as required.  We also have an on-site hair-dresser that is available for bookings from Monday to Friday.

Our nursing home offers single and shared rooms, with built-in wardrobes with reverse cycle air-conditioning, spacious courtyards surrounded by beautifully maintained gardens.  We are fortunate to have a specially designed facility, including large and spacious dining and lounge areas.

Residents are encouraged to bring their own personal possessions to help make their rooms feel more homely.

We encourage each resident’s independence and welcome families to visit regularly and be involved in ongoing care. We also welcome visits by family pets.

Harbourside Haven Nursing Home staff and management are proud of the community we have created and welcome prospective residents and families to tour our home. Please contact us for an appointment.

Notice:   In accordance with the Environmental Planning and Assessment Regulation 2000, a certified fire sprinkler system has been installed in this facility.


Bill King Aged Care Facility

Bill King Aged Care Facility is located on our Fingal Haven Site at Fingal Bay. We provide accommodation for High and Low Care Dementia Residents. At Bill King ACF we provide the highest quality of care to all of our residents.

We regularly have activities run by our qualified Activity Officers.

Key Features

  • 24 hour emergency call service and nursing staff.
  • Bus Service: Bus trips are run regularly to the shops as well as special trips and outings
  • Craft: A craft morning is regularly held in which our residents get to express their creativity
  • Exercise Classes
  • Library

To apply for a place at Bill King ACF an Application form along with a current ACCR should be submitted to our Admissions Officer who is located at our main office, Harbourside Haven, Shoal Bay Road, Shoal Bay, or mailed to Harbourside Haven, Shoal Bay Road, SHOAL BAY NSW 2315 or Telephone: (02) 4916 4264.

An Application can either be picked up from the main office or mailed out to you.

Notice:  In accordance with the Environmental Planning and Assessment Regulation 2000, a certified fire sprinkler system has been installed in this facility.


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