Support Services

Port Stephens Veterans & Citizens Aged Care provides full catering, laundry, cleaning and maintenance services to all our facilities. We have a dedicated team of professionals who ensure our residents receive excellent service to enhance their quality of life.

Hotel Services

We provide our residents with full catering, laundry and cleaning services.

Catering

Our delicious meals are prepared by our catering team in our kitchens at Harbourside Haven and Bill King Aged Care Facility (BKACF). We purchase our produce fresh from local suppliers.

Our menus are selected to cover all individual dietary needs and are assessed by a dietician. We also cater for residents with special needs such as Diabetes, Coeliac, Vegetarian, Allergies.

Our Menus

  • Winter and Summer menus- five week rotating menus
  • Theme Day Menus
  • Menu Choice for each meal

All our kitchens are registered with the NSW Food Authority and comply with the standards set out by the Vulnerable Persons Food Safety Act.

Laundry

We have onsite laundries in both Harbourside Haven and BKACF with a team of dedicated staff to look after your needs.  We also have smaller laundries in each facility for residents wishing to do their own laundry.

Maintenance

At Port Stephens Veterans and Citizens Aged Care, we believe our maintenance services are superior. Our people, processes and procedures drive our department and our employees continually strive to improve on customer service.

Our services include painting and maintenance programmes, building repairs, grounds and horticultural management.

Our Preventive Maintenance plans reduce the frequency of breakdown events, resulting in fewer disruptions and increased asset lifespan.

We provide a defect and fault correction service to rectify unexpected failures and breakdowns. Our breadth of coverage and pool of in-house maintenance staff and subcontractor partners provide clients with prompt service.




 


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